โŒCancellation Policy

At XROOT, we recognize that circumstances and requirements may evolve. In response, we've developed a Cancellation Policy to guide the process for discontinuing services obtained through us.

Cancellation Terms:

  1. Full Service Charge: If a customer decides to cancel a purchased service, they must cover 100% of the service's cost. This approach is due to the immediate allocation of resources and initiation of services following a purchase.

  2. Resource Commitment: Upon ordering, our services demand immediate resource dedication and process activation. Therefore, canceling a service leads to the loss of these resources and efforts.

  3. Nonrefundable Payments: Consistent with our Refund Policy, all service payments are non-refundable, including in instances of service cancellations.

  4. Cancellation Process: Customers wishing to cancel must inform our support team, providing necessary information such as the service bought, purchase date, and cancellation reason.

  5. Terms Agreement: By acquiring a service from XROOT, customers acknowledge and consent to adhere to our Cancellation Policy, including the obligation to cover the full service cost upon cancellation.

Inquiries and Support:

  • Should you require further information or help concerning this Cancellation Policy, please contact our customer support. Our commitment is to ensure transparency and provide support to our clients.

Policy Acceptance:

  • By procuring a service from XROOT, clients accept the stipulations detailed in this Cancellation Policy. We value your comprehension and aim to deliver top-tier services that cater to your requirements.

Last updated